Printing Stock Item QR Labels when Receiving Items into Stock
When an item is received into Stock (or for an item already in Stock), you can choose to print or download Stock item QR codes to keep track of it.
Whether the items have a serial number or not, it is these Stock item QR code labels that are used to track the item's movement through the Stock inventory and installation processes.
NOTE: Once an item is installed to its final location, the Stock item QR code will function the same as the Asset item QR code, even though the two codes are two different, distinct codes. This means your client can scan the Stock item QR code at any point in the future to initiate an End-User Service case (if you're using the Service module), the same way they can scan an Asset item QR code to do the same thing.
Printing/Downloading Item QR Labels at Anytime
As a best practice, we recommend printing/downloading Stock item QR labels when the items are received. However, you can print/download a Stock item's QR code at any time by clicking on that item on the Items page in Stock:
Click on the specific item - either the serial number or N/A (which is listed for a group of items received at the same time without serial numbers).
When the pop-up window appears, select Print QR Labels or Download QR Labels.
Click Submit, and you're all set!
We hope this helps. If you have any questions, please reach out to us in Support!