Printing QR labels when Receiving Items into Stock
When an item is received into Stock (or for an item already in Stock), you can choose to print or download QR code labels for the item, to keep track of it.
NOTE: If you want the item being tracked to have a serial number, you must enter it when the item is received.
Whether the items have a serial number or not, it is these QR code labels that are used to track the item's movement through the Stock inventory and installation processes. This helps to create a long-term connection to your Company that allows your client to scan the QR code at any point in the future to initiate a Service Case.
Printing/Downloading QR labels at Anytime
As a best practice, we recommend generating/downloading QR codes when the items are received. However, you can print/generate an item's QR code at any time by clicking on that item on the Stock > Items page:
Click on the specific item - either the serial number or "N/A" (which is listed for a group of items received at the same time without serial numbers).
When the pop-up window appears, select Print QR labels or Download QR Labels.
Click Submit, and you're all set!
Hope this helps! Any questions, please feel free to reach out to us in Support chat!