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Adding Discounts (and Tracking Deposits) in a Project
Adding Discounts (and Tracking Deposits) in a Project

How to add and track discounts and deposits in a project using Factors and Line Items with negative price values.

Christa Moody avatar
Written by Christa Moody
Updated over a week ago

There are two ways to add a discount or track deposits (deposits that have already been paid by the client) inside a project.

Adding Discounts

Using Negative Price Line Items

The first way is to set this up as a custom line item with a negative price. To do this, add a new custom line item and set the equipment price to a negative dollar amount.


This type of discount is useful if you want the discount to be applied to a specific room/system.

Using Negative Price Factors

If you would prefer to apply the discount to the entire project, or use it in multiple projects, you can set this up as a negative factor. Go to Settings > Company > Factors to create a new Factor.

Click '+Add Factor'.

A window will open in which you can name the Factor, add a description, and assign a category. To define this Factor as a discount, set the price to the desired discount as a negative value. Set the cost to zero, and click 'Submit'.

Once the factor has been created, go back to your project, and on the Overview page click 'Add Factor' under the Factors section.

A window will open where you can select which factor you wish to apply. In this case, select the discount factor you created, and click 'Submit'.

Tracking Deposits

Negative Price Line Items and Negative Price Factors (as outlined above) are also useful if your client has already paid a deposit and you would like that to be reflected in the project total. Choosing between the two is mostly a matter of preference.


Negative Line Items will appear in the specific room or system to which the negative Line Item is added, whereas the negative Factor will be applied to the whole project. You can create a negative Factor for your deposits, and change the value per project, as you add it.


We hope this helps! Please reach out to us in support chat if you have any questions 🙂

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